Operational Learning, as part of the Human and Organizational Performance (HOP) journey, is about understanding exactly how work gets done, from the people doing the work. The HOPtimize digital learning platform does the heavy lifting for organizations that are looking to transform. It connects workers in meaningful ways by giving them a voice. It captures and analyzes data in real time. It builds ownership through empowerment. And it augments the face-to-face conversations that are crucial to every HOP journey.